FAQ

1. What materials are available for your windows and doors?

We offer a variety of materials, including PVC-U, aluminum alloy, aluminum-clad wood, and sunrooms, to meet different project requirements and design styles.

2. Do you provide custom window and door designs?

Yes, we provide customized solutions based on your project needs, including dimensions, colors, and styles, to ensure a perfect match with your architectural style.

3. How can I determine which product is best for my project?

Our team can recommend the best window and door products based on your project type, budget, and functional needs. Feel free to contact us for professional advice.

4. What industry standards do your products meet?

All our window and door products meet international and domestic quality standards and are certified to ensure safety, durability, and energy efficiency.

5. What is the usual lead time for delivery?

Lead times vary depending on the product type and quantity. Standard products typically require 2-4 weeks, while custom products may take longer. Specific delivery times can be confirmed when placing an order.

6. What after-sales services do you provide?

We offer comprehensive after-sales services, including installation support and warranty coverage. If you have any issues, our customer support team is here to assist.

7. Do you offer installation services?

We can recommend professional installation providers based on your project needs. For customers requiring installation assistance, please contact us for more information.

8. How is pricing calculated, and do you offer bulk discounts?

Our pricing is based on materials, specifications, and quantity. We offer bulk discounts for larger orders; please contact us for a detailed quote.

9. How can I contact you?

You can reach our customer support team by email at [email protected] or by phone. We’ll respond to your inquiry as soon as possible.