Privacy Policy

HOGLAD is committed to protecting your privacy and ensuring the security of your personal information.

Last updated: December 2024

1. Information We Collect

Personal Information

  • Name, email address, phone number, and company information
  • Shipping and billing addresses for order processing
  • Project specifications and customization requirements

Technical Information

  • IP address, browser type, and device information
  • Website usage patterns and preferences
  • Cookies and similar tracking technologies

2. How We Use Your Information

Order Processing

Process and fulfill your orders, communicate about delivery, and provide customer support.

Product Development

Improve our products and services based on your feedback and requirements.

Communication

Send important updates about your orders and relevant product information.

Legal Compliance

Comply with applicable laws, regulations, and industry standards.

3. Information Sharing

We do NOT sell your personal information

HOGLAD never sells, rents, or trades your personal information to third parties for marketing purposes.

Limited Sharing Scenarios:

  • Service Providers: Trusted partners who help us process orders and deliver products
  • Legal Requirements: When required by law or to protect our legal rights
  • Business Transfers: In the event of a merger or acquisition (with continued privacy protection)

4. Data Security

Encryption

All data transmission is protected with industry-standard SSL encryption.

Access Control

Strict access controls ensure only authorized personnel can access your data.

Regular Audits

We conduct regular security audits to maintain the highest protection standards.

5. Your Rights

Access & Correction

Request access to your personal information and correct any inaccuracies.

Data Portability

Request a copy of your data in a commonly used, machine-readable format.

Deletion

Request deletion of your personal information, subject to legal and business requirements.

6. Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and provide personalized content.

Essential Cookies

Required for website functionality and security.

Always Active

Analytics Cookies

Help us understand how visitors interact with our website.

Your Choice

Cookie Management: You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

7. Contact Us

Privacy Questions?

If you have any questions about this Privacy Policy or how we handle your personal information, please don't hesitate to contact us.

Email
privacy@hoglodwindow.com
Address
HOGLAD Factory, Shandong, China

This Privacy Policy is effective as of December 2024 and may be updated periodically. We will notify you of any significant changes.