Terms of Service
Please read these terms carefully before using HOGLAD's products and services. By engaging with our company, you agree to be bound by these terms.
Acceptance of Terms
By placing an order with HOGLAD Manufacturing Co., Ltd., you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These terms constitute a legally binding agreement between you and HOGLAD.
Important Note:
These terms apply to all orders, whether placed directly through our sales team, authorized distributors, or digital platforms.
HOGLAD reserves the right to modify these terms at any time. Continued engagement with our services after changes constitutes acceptance of the updated terms.
Product Orders & Specifications
All product orders must be accompanied by detailed specifications, including dimensions, materials, hardware requirements, and any special customizations. HOGLAD will provide technical drawings for approval before manufacturing begins.
✓ Required Information
- • Precise measurements
- • Material specifications
- • Hardware selections
- • Installation requirements
⚠ Order Changes
- • Changes after approval may incur fees
- • Production delays may occur
- • Written approval required
- • Additional costs apply
Custom orders are manufactured to your exact specifications. Please ensure all measurements and requirements are accurate, as custom products cannot be returned or exchanged.
Payment Terms & Conditions
HOGLAD operates on a structured payment schedule to ensure smooth production flow and mutual trust between all parties involved in the manufacturing process.
Payment Schedule
Accepted Payment Methods:
- • Bank wire transfers
- • Letters of credit
- • Corporate checks
- • Trade financing
Late Payment Policy:
- • 2% monthly service charge
- • Production may be suspended
- • Delivery delays may occur
- • Collection fees apply
Manufacturing & Production
Our 20,000㎡ manufacturing facility in Shandong, China, combines traditional craftsmanship with cutting-edge technology to deliver products that meet the highest international standards.
Production Process
Design Approval
Technical drawings and specifications review
Material Sourcing
Premium materials procurement and preparation
Manufacturing
Precision manufacturing with quality checkpoints
Final Inspection
Comprehensive quality control and packaging
Production Timeline:
Standard lead times range from 4-8 weeks depending on order complexity and current production schedule. Rush orders may be accommodated with additional fees and subject to availability.
Quality Assurance & Standards
HOGLAD maintains rigorous quality control standards throughout every stage of production. Our commitment to excellence ensures that every product meets or exceeds international quality benchmarks.
ISO Certified
International quality management standards
Performance Testing
Thermal, acoustic, and structural testing
Environmental
Sustainable materials and eco-friendly processes
Quality Checkpoints:
- Material inspection upon receipt
- In-process quality monitoring
- Pre-assembly component verification
- Final assembly inspection
- Performance testing validation
- Packaging and shipping preparation
Warranties & Support
HOGLAD stands behind the quality of our products with comprehensive warranties and ongoing customer support. Our commitment extends well beyond the initial sale.
Product Warranties
Years
Structural warranty
Years
Hardware & mechanisms
Years
Finish & weatherproofing
Customer Support
Technical Assistance
Installation guidance and troubleshooting
Replacement Parts
Genuine parts availability and supply
Maintenance Guidance
Care instructions and service recommendations
Warranty Limitations:
Warranties do not cover damage from improper installation, normal wear and tear, extreme weather events, or modifications made by unauthorized parties. Professional installation is recommended to maintain warranty coverage.
Contact Information
Ready to Start Your Project?
Contact our team to discuss your requirements and receive a detailed quote for your custom windows and doors.